Privacy Policy

A legal disclaimer

Jordaar Jeeps respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, book tours, or interact with us in any way

Information We Collect

We collect personal information to provide and improve our services. This information may include:

Contact Information: Name, email address, phone number, mailing address.
Booking Information: Travel dates, itinerary details, guest names, dietary restrictions, and any special requests.
Payment Information: Credit card details (encrypted), debit card details (encrypted), or other payment information used to book tours.
Demographic Information: Age, gender, nationality (optional).
Usage Data: Information about your browsing activity on our website, such as pages visited and time spent on each page.
Feedback and Reviews: Any information you provide regarding your experience with Jordaar Jeeps.
Social Media Data: Information collected when you interact with our social media pages, such as comments, messages, and likes.

How We Collect Information

Directly from you: When you book a tour, subscribe to our newsletter, contact us for inquiries, or provide feedback.
Automatically: Through cookies and similar technologies when you visit our website.
From Third Parties: Travel booking platforms, social media platforms (if you connect with us through social media).

How We Use Your Information

We use your information for various purposes, including:

Process bookings and payments: Securely process your tour reservations and payments.
Provide and improve our services: Tailor your experience based on your preferences and past bookings.
Send marketing and promotional materials: Inform you about upcoming tours, special offers, and company updates (with your consent).
Respond to inquiries and provide customer support: Address your questions and concerns effectively.
Analyze website traffic and usage: Improve the functionality and content of our website.
Comply with legal obligations: Fulfill any legal or regulatory requirements.

Sharing Your Information

We will not sell or share your personal information with third parties for marketing purposes without your consent.

However, we may share your information with the following:

Authorized service providers: Companies that assist us with various operations, such as payment processing, marketing, and customer support. These providers are contractually obligated to protect your information.
Government authorities: When required by law or in response to a legitimate legal request.

Data Security

By using our website or booking a tour with Jordaar Jeeps, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption of sensitive data, regular security assessments, and access controls.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Right to access: You can request a copy of the personal information we hold about you.
Right to rectification: You can request to correct any inaccurate or incomplete information.
Right to erasure: You can request us to delete your personal information in certain circumstances.
Right to restrict processing: You can request to restrict how we use your personal information.
Right to object: You can object to the processing of your personal information.
Right to data portability: You can request to receive your personal information in a format that allows you to transfer it to another service provider.

To exercise any of these rights, please contact us at bejordaar@jordaarjeeps.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website and understand how visitors interact with our site. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18 without parental consent.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website.

If you have any questions about this Privacy Policy, please contact us at bejordaar@jordaarjeeps.com